Ordering from LookLikeHome is simple:

1. Choose the piece that fits your space.
   
2. Select any available options and add it to your cart.
   
3. Review your cart and proceed to checkout.
   
4. Enter your shipping details and choose your preferred payment method.
   
5. Once your order is confirmed, you’ll receive an email with your order details.
   

Please make sure your shipping address and email are correct before placing your order. If you notice an error, contact us as soon as possible and we’ll do our best to help before your order is processed.

We accept the secure payment methods shown at checkout.

All payments are processed securely through our checkout provider. LookLikeHome does not store or have access to your full payment card details.

Your payment will be charged once your order is placed and confirmed.

We currently ship to addresses in the United States and Canada.

Once your order is placed, it is prepared and shipped directly to your address. You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way.

Estimated delivery times:

• United States: 7–16 business days
  
• Canada: 7–16 business days
  

Delivery estimates begin after your order has been processed and shipped. Please note that delivery times may vary slightly due to carrier delays, customs processing, weather, or seasonal demand.

We recommend entering your shipping address carefully at checkout. We are unable to guarantee changes once an order has entered processing.

We want every LookLikeHome order to arrive in the condition you expected.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at support@looklikehome.com. Include your order number, a brief description of the issue, and clear photos or videos of the item and its original packaging.

After reviewing the request, we’ll work with you to provide an appropriate solution. Depending on the situation, this may include a replacement or a refund.

At this stage, we do not accept returns or exchanges for items that have been delivered as ordered and are free from defects.

If your package is lost in transit, please contact us so we can review the tracking information and assist you.

You may request to cancel or update your order within 24 hours of placing it.

Once an order has entered processing, we may not be able to make changes or cancel it. If you need help, contact support@looklikehome.com as soon as possible with your order number.

Once your order has shipped, you’ll receive a confirmation email with tracking details.

Please allow a short time for tracking information to update after the package has been handed to the carrier. If you have not received tracking details or need help locating your order, contact us at support@looklikehome.com.

Have a question about a product, an existing order, or your delivery?

Our support team is here to help.

Email us at: support@looklikehome.com

We aim to respond within 24–48 business hours.

To help us assist you faster with an existing order, please include your order number in your email.